Welcome to Samuday Crafts. By accessing or using our website, browsing our products, or placing an order, you agree to the following Terms & Conditions. Please read them carefully before using our website.
1. About Our Website
Samuday Crafts provides handcrafted products created using traditional skills and natural materials. Our website allows customers to browse products, place orders, make inquiries, and learn more about our artisan communities and initiatives.
2. Product Information
We make every effort to ensure that product descriptions, images, dimensions, colors, and other information displayed on the website are accurate.
As our products are handcrafted, minor variations in color, texture, size, pattern, and finish may occur. These natural variations are part of the uniqueness and character of handmade products and should not necessarily be considered defects.
3. Product Availability
All products are subject to availability. We reserve the right to modify, discontinue, or limit the availability of any product without prior notice.
If a product becomes unavailable after an order has been placed, we will contact you regarding the available options.
4. Pricing
All product prices displayed on the website are subject to change without prior notice.
Applicable taxes, shipping charges, or other additional costs, where applicable, may be displayed separately during the checkout process.
We reserve the right to correct pricing or product information errors that may occur on the website.
5. Orders
When you place an order, you agree to provide accurate and complete information required to process and deliver your purchase.
An order is considered confirmed only after successful payment and/or confirmation from Samuday Crafts, as applicable.
We reserve the right to cancel or refuse an order in circumstances including product unavailability, incorrect pricing, suspected fraudulent activity, or other legitimate business reasons.
6. Payment
Payments may be processed through third-party payment service providers.
By making a payment, you agree to comply with the terms and conditions of the applicable payment provider.
Samuday Crafts is not responsible for technical issues, payment failures, or interruptions caused by third-party payment services.
7. Shipping & Delivery
We aim to process and dispatch orders within the estimated timeframe communicated on the website or during checkout.
Delivery timelines may vary depending on the destination, availability of products, courier services, weather, holidays, or other circumstances beyond our control.
Customers are responsible for providing accurate shipping information. Samuday Crafts cannot be held responsible for delays or failed deliveries resulting from incorrect or incomplete addresses provided by the customer.
8. Returns, Exchanges & Refunds
Returns, exchanges, and refunds are subject to our applicable Return & Refund Policy.
Because many of our products are handmade, certain products may have specific return or exchange conditions. Customers should review the applicable policy before making a purchase.
9. Cancellations
Order cancellation requests may be accepted only if the order has not already been processed or dispatched.
Once an order has been dispatched, cancellation may no longer be possible and the applicable return policy will apply.
10. Intellectual Property
All content available on the Samuday Crafts website, including text, photographs, graphics, logos, product images, illustrations, videos, designs, and other materials, belongs to or is licensed to Samuday Crafts unless otherwise stated.
You may not reproduce, copy, modify, distribute, publish, or commercially use website content without prior written permission.
11. User Conduct
You agree not to:
- Use the website for unlawful or fraudulent purposes
- Attempt to gain unauthorized access to the website or its systems
- Upload harmful or malicious content
- Misuse our website, products, or services
- Copy or reproduce our content or product designs without authorization
12. Third-Party Links
Our website may contain links to third-party websites or services. These links are provided for convenience and do not imply endorsement.
Samuday Crafts is not responsible for the content, availability, policies, or practices of third-party websites.
13. Limitation of Liability
Samuday Crafts makes reasonable efforts to keep the website accurate, secure, and available. However, we do not guarantee that the website will always operate without interruptions, errors, or technical issues.
To the extent permitted by applicable law, Samuday Crafts will not be responsible for losses resulting from circumstances beyond our reasonable control.
14. Changes to These Terms
We may update or modify these Terms & Conditions from time to time. Updated terms will be published on this page along with the revised Last Updated date.
Your continued use of the website after changes are published constitutes acceptance of the updated terms.
15. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India. Any disputes shall be subject to the jurisdiction of the appropriate courts in India.
16. Contact Us
If you have questions regarding these Terms & Conditions, please contact us:
Samuday Crafts
Email: info@samudaycrafts.org