At Samuday Crafts, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, browse our products, place an order, or interact with our services.

1. Information We Collect

When you use our website, we may collect information such as:

  • Name, email address, phone number, and billing or shipping address
  • Information provided when placing an order or making an inquiry
  • Payment and transaction-related information required to process your purchase
  • Information submitted through contact forms, feedback forms, or bulk/B2B inquiries
  • Website usage information, such as browser type, device information, IP address, and pages visited
  • Any other information you voluntarily provide to us

2. How We Use Your Information

We may use your information to:

  • Process and deliver your orders
  • Communicate with you regarding purchases, inquiries, and customer support
  • Respond to your questions, feedback, and requests
  • Process bulk, corporate, and partnership inquiries
  • Improve our products, website, and customer experience
  • Send updates, offers, or newsletters where you have chosen to receive them
  • Maintain website security and prevent fraudulent or unauthorized activity
  • Comply with applicable legal and regulatory requirements

3. Payment Information

Payments made through our website may be processed by third-party payment providers. Samuday Crafts does not intend to store complete payment card details on its own servers. Payment information is handled according to the privacy and security practices of the relevant payment service provider.

4. Cookies and Similar Technologies

Our website may use cookies and similar technologies to improve website functionality, understand visitor preferences, analyze website traffic, and provide a better browsing experience.

You may be able to manage or disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.

5. Sharing of Information

We do not sell or rent your personal information.

We may share necessary information with trusted service providers who help us operate our business, including:

  • Payment processing providers
  • Shipping and delivery partners
  • Website hosting and technology providers
  • Analytics and marketing service providers
  • Professional or legal service providers where required

These parties may access information only as necessary to provide their services or fulfill legitimate business or legal requirements.

6. Data Security

We take reasonable administrative, technical, and organizational measures to protect your personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

7. Third-Party Links

Our website may contain links to third-party websites, social media platforms, payment services, or other external resources. We are not responsible for the privacy practices or content of these third-party websites.

We recommend reviewing their respective privacy policies before providing them with personal information.

8. Your Choices and Rights

Depending on applicable law, you may have rights regarding your personal information, including the ability to:

  • Request access to personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of information where legally permitted
  • Withdraw consent for certain communications
  • Opt out of promotional emails by using the unsubscribe option provided in those communications

To make a privacy-related request, please contact us using the details below.

9. Children’s Privacy

Our website is not intended to knowingly collect personal information from children. If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can take appropriate action.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, services, or applicable legal requirements.

Any updates will be posted on this page with the revised Last Updated date.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the way we handle your information, please contact us:

Samuday Crafts
Email: info@samudaycrafts.org